Privacy Policy

Privacy Policy for BooCarpetCleaning.co.uk

Effective Date: 08.10.2023

1. Introduction

Welcome to BooCarpetCleaning.co.uk (referred to as the “Site”, “we”, “us”, or “our”). Your privacy is essential to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use our Site.

2. Information We Collect

  • Automatically collected data: When you visit our Site, we automatically record information from your device and its software, such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • User-provided information: This includes information that you voluntarily provide to us, such as your name, address, email address, phone number, and any other personal details when you request a quote, make an appointment, or contact us via the contact form.

3. Use of Your Information

We use your information to:

  • Respond to your inquiries and fulfil your requests.
  • Send you appointment confirmations.
  • Send updates and promotional materials related to our services.
  • Improve our Site and services.
  • Process transactions and billing.
  • Comply with legal requirements and obligations.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, unless:

  • We have your consent.
  • For legal purposes: We might share data when required by law or to respond to legal proceedings.

5. Third-party Services

We may employ third-party companies and individuals for reasons such as:

  • Facilitating our Site.
  • Assisting us in analyzing how our Site is used.
  • Performing service-related services, e.g., payment processors.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Cookies

We use cookies to:

  • Understand and save your preferences for future visits.
  • Compile aggregate data about Site traffic and interaction to offer better site experiences in the future.

You can choose to turn off all cookies through your browser settings. However, turning cookies off may disable some of the features of the Site.

7. Security

The security of your data is essential to us. We implement appropriate measures to safeguard your information from unauthorized access, use, alteration, or destruction. However, no method of online transmission or electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

8. Links to Other Websites

Our Site may contain links to other websites. If you click on a third-party link, you will be directed to that website. We recommend reviewing the Privacy Policy of every site you visit as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Site does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to this Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. It is advised to review this Privacy Policy regularly for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@bookcarpetcleaning.co.uk.